REVIEWS… the power of the people and accountability for better or worse.
Have you ever received the notification that a new review has been left for your business? How did it feel?
A lot of the business owners we work with admit to feeling a pit in their stomach, getting sweaty palms and holding their breath until they can read it.They worry about what the context will be and feel pretty out of control of the situation.
We’ve all been on the wrong side of a trolls wrath and it can feel very scary.
The most frustrating part is that you work with SO MANY clients who are 100% happy with your product/service – otherwise, you wouldn’t have gotten this far. So how can we get more of THESE happy clients to leave reviews for us?
Here’s an excerpt from a blog we wrote earlier this year–
“Prior to Social Media, consumers made their purchasing decisions based primarily on recommendations from close friends, t.v., newspaper outlets and whatever other local business’s were recommending.
Now, those “close friends” can include opinions from people that haven’t even met!
Online reviews are essentially viral because of the web of social media. Each person has a personal reach of approximately 500 people on their social media outlets – and each of those people another 500.”
[Read the full blog on managing your online reputation and how to respond to bad reviews. ]
All of this is still true.
So, how can you tip the scales in your favor and make sure that you’re capturing the HAPPY experiences of your best clients?
Access our FREE guide to capture more reviews:
These simple techniques can help support you in building an established, well rounded, respected brand. Plus – they will help you attract MORE happy people. It’s not as far fetched as you think!