[174] 10 Consultation Questions Guaranteed to Avoid REDO’s!
10 Consultation Questions Guaranteed to Avoid REDO’s
00:00
00:53 Forbes 7-Second First Impression Study
01:55 3 Biggest Mistakes Hairstylists Make with a Consultation
05:55 10 Consultation Questions to Avoid REDO's
Hey Successful Hairstylists!! This week we're talking all about CONSULTATIONS! Look - consumers have CHANGED in the past year. So if you haven't updated your consultation lately, it's time to pull up a seat and take some notes.
A new client is only 45%* likely to come back for a second visit!
And up to 86%** of clients will leave their hairstylists after just ONE negative experience (even if they've been seeing you for years).
IMO - this means the CONSULTATION is more important than ever to growing a clientele behind the chair! And with how much consumer behavior has changed over the past year - if you haven't updated your consultation in awhile - now is the time!
I compiled the 10 BEST Consultation Questions and put them into the Successful Hairstylists podcast this week! Listen now!
If you're new here, welcome!! I'm Ren Lopa, the CEO and Founder of Wolf and Rabbit Inc Salon Marketing! I'm obsessed with helping hairstylists and estheticians make more money doing what they love!!
If you need help getting fully booked - check out these resources!
• Grab my FREE 5-Day Instagram Story Challenge: https://renlopaofficial.myflodesk.com/5-day-challenge
• Join 2,000 other Successful Hairstylists in our https://www.facebook.com/groups/successfulhairstylists
• Buy the Book! Successful Hairstylists https://a.co/d/azCbqAF
• Buy the TRUST YOUR HAIRSTYLIST sweatshirt https://www.etsy.com/listing/1880380749/trust-your-hairstylist-sweatshirt-cozy
• Shop my Amazon Storefront for all of my recommendations for marketing, style, salon decor, personal development and more! https://www.amazon.com/shop/renlopaofficial
COURSES YOU MIGHT LIKE
Slow Season Fix: https://wolfandrabbit.samcart.com/products/slow-season-fix
528 Instagram Captions for Hairstylists: https://wolfandrabbit.samcart.com/products/528-instagram-captions
Stylist Scripts to Build a Loyal Clientele: https://wolfandrabbit.samcart.com/products/stylist-scripts/
Reignite Lost Clients https://wolfandrabbit.samcart.com/products/reignite-lost-clients-how-to-win-them-back-and-keep-them-for-good
#independentstylist
#hairstylist
#framar
#behindthechair
#haireducation
* Boulevard. (4, November 2024). Relationship before Revenue: Why Salons Benefit From Waiting to Sell Products. Boulevard. https://www.joinblvd.com/blog/salon-client-retention
** SalonBiz. (30, January 2024). How to Win Back Salon Clients: 7 Strategies that Work. SalonBiz. https://salonbizsoftware.com/blog/how-to-win-back-salon-clients-7-strategies-that-work/#:~:text=Up%20to%2086%25%20of%20consumers,Unsanitary%20instruments%20and%20equipment